Terms and Conditions

Effective Date: 6 December 2024

Welcome to BuzzLinc by Green Groove Technologies Pvt Ltd! By accessing or using our products and services, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with these terms, please refrain from using our services.

1. Acceptance of Terms

By creating an account, accessing, or using BuzzLinc, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. These terms apply to all users, including visitors, registered users, and subscribers.

2. User Obligations

By using our services, you agree to:

  • Comply with all applicable laws and regulations
  • Provide accurate and up-to-date information during registration and usage
  • Maintain the security and confidentiality of your account credentials
  • Not engage in any activities that could harm, disrupt, or interfere with the functionality of our services
  • Not use our services for any illegal, fraudulent, or unauthorized purposes
  • Not attempt to gain unauthorized access to our systems or other users' accounts

3. Subscription and Trial Period

BuzzLinc offers a 3-month free trial period for new users. During this trial:

  • No credit card is required to start your trial
  • You have full access to the features of your selected plan
  • After the trial period ends, you will have a 7-day grace period to subscribe
  • If you do not subscribe within the grace period, your account will be suspended
  • You can cancel at any time during the trial without any charges

4. Payment and Fees

Users are responsible for all applicable fees associated with our subscription plans. By subscribing to a paid plan, you agree to:

  • Pay the listed price for your selected plan and currency
  • Provide valid payment information through our secure payment partners (Razorpay, Stripe, or Polar)
  • Authorize recurring monthly charges until you cancel your subscription
  • Accept that we reserve the right to modify prices with 30 days advance notice
  • Understand that all fees are non-refundable except as required by law

5. Cancellation and Refunds

You may cancel your subscription at any time:

  • Cancellation takes effect immediately upon request
  • You will lose access to paid features immediately
  • No refunds will be provided for the current billing period
  • Your data will be preserved and you can reactivate your subscription at any time

6. Intellectual Property

All content, design, software, features, and other intellectual property associated with BuzzLinc are the exclusive property of Green Groove Technologies Pvt Ltd. You agree that:

  • Unauthorized use, reproduction, or distribution of our content is prohibited without prior written consent
  • You retain ownership of content you create using our platform
  • You grant us a license to use your content solely for providing and improving our services
  • Our trademarks, logos, and brand elements may not be used without permission

7. AI-Generated Content

BuzzLinc uses artificial intelligence to generate content. You acknowledge that:

  • AI-generated content may not always be accurate or suitable for your purposes
  • You are responsible for reviewing and editing all AI-generated content before use
  • We do not guarantee the quality, accuracy, or originality of AI-generated content
  • You are responsible for ensuring AI-generated content complies with applicable laws and regulations

8. Data and Privacy

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy. By using BuzzLinc, you consent to our data practices as described in the Privacy Policy.

9. Service Availability

While we strive to provide reliable service:

  • We do not guarantee uninterrupted or error-free service
  • We may perform maintenance that temporarily affects service availability
  • We reserve the right to modify, suspend, or discontinue any feature at any time
  • Enterprise plans include a 99.9% uptime SLA guarantee

10. Limitation of Liability

To the maximum extent permitted by law, Green Groove Technologies Pvt Ltd shall not be held liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages resulting from the use or inability to use our services
  • Damages caused by third-party services or integrations
  • Any damages exceeding the amount you paid us in the past 12 months

11. Indemnification

You agree to indemnify and hold harmless Green Groove Technologies Pvt Ltd, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, violation of these terms, or infringement of any third-party rights.

12. Termination

We reserve the right to suspend or terminate your account if:

  • You violate these Terms and Conditions
  • You engage in fraudulent or illegal activities
  • Your account remains inactive for an extended period
  • We are required to do so by law

13. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time. We will notify you of significant changes via email or through our platform. Continued use of our services following any changes constitutes acceptance of the new terms. The "Effective Date" at the top of this page indicates when the terms were last updated.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

15. Contact Us

For any questions regarding these Terms and Conditions, please contact us at:

Green Groove Technologies Pvt Ltd

Address: Plot No 30 KH No 19/2 BLK-SS, Surakhpur Road
GopalNagar, Delhi, 110043, India

Customer Support: +91 9870681702

Email: info@greengroovetech.com

Office Hours: Monday - Friday, 9:00 AM - 6:00 PM (IST)

By using BuzzLinc, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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